Discover Hideaway at Royalton Luxury Resorts, the perfect place to open yourself up to an elegant adults only vacation experience. plus. New Yrs eve dinner was a cluster cause no one knew what then menu was. Cancun, 9.6 miles to Hideaway at Royalton Riviera Cancun. Parmi les attractions à proximité, il y a Xoximilco Cancun by Xcaret (6,4 km), Piston Pueblo (5,6 km) et The library (4,0 km). Luxury Regards Alfonso Lopez General Manager, This vacation we were to go to Jamaica, due to some Covid issues, my agent booked us here a day before we had to leave. We’ve catched a 45 in Barracuda and a King Macro that we have been. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Hideaway At Royalton Riviera Cancun propose-t-il des services de nettoyage ? Nous vous remercions nouvellement et sommes impatient de vous revoir parmis nous. Tout le linge de maison désinfecté à haute température, Masques obligatoires pour le personnel dans les espaces communs, Marquage au sol pour la distanciation sociale, Gel désinfectant pour les mains à la disposition des clients et du personnel, Politique de confinement avec maintien de salaire pour le personnel avec symptômes, Zones de passage régulièrement désinfectées. Yes, it conveniently offers a business centre, a banquet room, and conference facilities. Hideaway At Royalton Riviera Cancun Features, Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, Puerto Morelos 77500 Mexico, Lock in the lowest price from these sites. $252. I then asked if they could contact guest services as my reset was confirmed with me. Top room amenities include a minibar, air conditioning, and a flat screen TV. Parmi les services les plus populaires, il y a piscine avec bar intégré, wi-fi gratuit et piscine. See 6,483 traveler reviews, 7,141 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #12 of 38 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. His name was Joe. Le wi-fi gratuit est offert aux clients et les chambres de l'Hideaway at Royalton Riviera Cancun sont dotées d'une télévision à écran plat, d'une climatisation et d'un réfrigérateur. L’opinion et les suggestions de nos clients nous sont crucial afin d’ameliorer nos services pour le bien etre de nos futurs clients. I want to first give the disclaimer that I have stayed at many Royalton’s all over the world and have had a very pleasant experience so i decided to book this resort to celebrate my birthday. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,519 traveller reviews, 7,179 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. more. Finally had them on Monday. Affichez plus de questions et réponses sur cet hôtel de la part de la communauté Tripadvisor. Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, Response from General Manager, Director General at Hideaway At Royalton Riviera Cancun, Response from General Manager, General Manager at Hideaway At Royalton Riviera Cancun. Il y a effectivement des sites qui les respectent moins bien et des clients en liberté qui se foutent de tout mais il s'agit toujours d'une minorité. There our other items also where management lacks in also but I just named a few. Je tiens à remercier l'accueil qui nous ont donné une meilleur chambre ppur célébrer notre 7e anniversaire, avec en plus une bouteille de vin et une belle bannière sur notre porte. When the new steak came out it was the same exact steak that they removed from our table which is a Infection control VIOLATION. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. Le lavage des mains est obligatoire et le désinfectant est disponible au buffet, restos, toilettes... Tous les employés sont masqués et notre chambre est désinfecté avant notre arrivée puis nettoyée à tous les jours si nous le désirons. Room types may vary. On New Years the place was at least 75% capacity and all diners were open. Effectivement, les commentaires de nos clients nous sont tres importants afin de nous ameliorer et d’apporter le meilleur service possible a nos clients. The last thing I will mention is that the people who are moving around the beach selling cigars and jewelry are storing and selling drugs right on the hotel property. Some of the more popular amenities offered include a swimup bar, free wifi, and a pool. This guy was awesome! For those who want to get the most out of their adults only all inclusive experience, Hideaway at Royalton Riviera Cancun has launched Online Room Selection. Now £186 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Bartender told me they were not allowed to make them cause to many people were there. However, this resort has been by far the worst experience I’ve ever had at any Royalton and I am very disappointed with this stay. Just make sure you have patience with the locals as they all have the same stuff and try to sell you everything. Hideaway At Royalton Riviera Cancun: The Best Royalton for Entertainment & Best selection of Restaurants - See 6,477 traveler reviews, 6,695 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. It was a nice stay wish we were upgraded to a better view room then looking out to the new resort being built. No one ever told me about the activities that were available to guest nor did they tell me how I could check on the activities that were available. The restaurants are also great. They were watered down. And the ones that were decent were never the same twice. Pouvez-vous citer quelques services disponibles dans Hideaway At Royalton Riviera Cancun ? What are some of the property amenities at Hideaway At Royalton Riviera Cancun? Les clients peuvent profiter de piscine avec bar intégré, restaurant et salon pendant leur séjour. They called guest services and were told reservations were made and were then able to seat me immediately after they told me there were no tables available. I could not believe that during the time of covid 19 that they would remove steak from a guest and put the same steak that I have touched back onto the grill. Bref un merveilleux voyage en temps de Covid où nous nous sommes senti en sécurité même en excursion à Tulum! The resort was nice and always clean. Si vous avez le temps, National Reef Park of Puerto Morelos est un récif situé à deux pas. All of our 840 luxurious rooms and suites offer: Exemples de restaurants bien situés : Los Caporales, Manglar Buffet Restautant et Bugambilias. Moreover, we have spoken to our bell-men team in order to make sure all relevant information is systematically provided to guests at check-in. Il y a d'autres endroits à choisir dans la région de Puerto Morelos. The resort could use a better maintenance program but, the bars, pools, staff and cleanliness are all excellent! All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. We stayed in the adult only side. Luxury Regards Alfonso Lopez General Manager, Ok all inclusive. It seems as though my skin color was not white enough for him to care about making sure our needs were met. Tout le monde a besoin d'un cocon douillet où se reposer. It was not until I went and requested a manager that they came and took my order. Book direct! Effectivement, les commentaires de nos clients nous sont tres importants afin de nous ameliorer et d’apporter le meilleur service possible a nos clients. Nearby attractions include Xoximilco Cancun by Xcaret (4.0 miles), Piston Pueblo (3.5 miles), and The library (2.5 miles). Les clients de l'Hideaway at Royalton Riviera Cancun sont également invités à utiliser une piscine et un petit déjeuner du complexe touristique (tout compris). Now $183 (Was $̶5̶6̶6̶) on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. pour allez dans un 18 ans et plus et payer la difference bien sur pour pas gacher nos vacances mais ca na pas été possible ils nous disent que c'est la faute a Royalton et non pas leur faute a eux ( Air Canada) Alors nous sommes parti les 5 jours qu'ils nous restais au Reef 28 a playa del carmen et tout ca a nos frais bien sur, incroyable mais vrai... hotel a éviter malheureusement ils arnaques les gens et n'ont aucun scrupule avec ca et air canada aussi...PS pour ce qui est de la covid a part le staff aucun masques nécéssaire aucune mesure pour ca non plus ... Cher Styve32 Nous regrettons enormement que vous ayez quitter notre complexe hotelier avec cette somber image de nos services. Ils prennent notre température au moins 3 fois par jour et le port du masque est obligatoire dans certaines zones, restos etc. Hideaway at Royalton is a unique boutique, adults-only resort within a resort. Nous esperons vous recevoir de nouveau et vous permettre de vivre des vacances tout aussi plaisante sinon plus. Rooms were clean and were in great shape. From the first time I arrived at this hotel I. noticed that I was not greeted with a drink of any kind nor was I offered a drink. Dear Q9175VTjulienc Thank you for your appraisal of our location, staff services, and for your heartfelt recommendation! Royalton Riviera Cancun is comprised of 3 distinct sections, all unique to our guests’ needs and vacation styles. Hideaway At Royalton Riviera Cancun: Wine and beer selection poor - See 6,506 traveller reviews, 6,721 candid photos, and great deals for Puerto Morelos, Mexico, at Tripadvisor. Moving on to the steak house. Même durant la pandémie, nous y sommes allés du 13 au 20 décembre 2020. Consultez nos partenaires pour en savoir plus. Popular Choice. Je conseille fortement le Royalton Riviera Cancun car sur 1300 chambres nous étions environs 500 clients en tout. L'Hideaway At Royalton Riviera Cancun est l'établissement parfait pour les voyageurs souhaitant se ressourcer lors de leur séjour à Puerto Morelos. Quels sont les restaurants proches de Hideaway At Royalton Riviera Cancun ? Now $179 (Was $̶2̶6̶6̶) on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. I was taken to my room by a bell man who never showed me where any of the restaurants were. There are more places to choose from in the Puerto Morelos area. Peut-on se garer chez Hideaway At Royalton Riviera Cancun ? Caractéristiques de Hideaway At Royalton Riviera Cancun, Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, Puerto Morelos 77500 Mexique, Obtenez le prix le plus bas parmi ces sites, Afficher les 7 offres à partir de 6 153 488 ₫. Book Hideaway At Royalton Riviera Cancun, Puerto Morelos on Tripadvisor: See 6,517 traveler reviews, 7,177 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. À quoi vous attendre pendant votre séjour, Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, Réponse de General Manager, General Manager de Hideaway At Royalton Riviera Cancun, Réponse de General Manager, Director General de Hideaway At Royalton Riviera Cancun. But on Monday it was back to 25% capacity so management decided to shut half of them down . Quelques photos fournies par VFM Leonardo. Luxury regards Alfonso Lopez General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Hideaway At Royalton Riviera Cancun, Hideaway At Royalton Riviera Cancun Rooms, Puerto Morelos Luxury All Inclusive Resorts, Puerto Morelos 5 Star All Inclusive Resorts, Puerto Morelos All Inclusive Beach Resorts, Hotels near Galeria Arte Zissimo arte contemporano. Comment les paiements qui nous sont adressés affectent l'ordre d'affichage des prix. Now £223 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Est-ce votre Page Établissement Tripadvisor ? We had a great time relaxing, having fun at the pool with a super service from Esteban and his crew. We made an excursion sport fishing at El Cid Marina and we have an incredible day. Service impeccable, nourriture vraiment excellente et à u retourner. Le wi-fi gratuit est offert aux clients et les chambres de l'Hideaway at Royalton Riviera Cancun sont dotées d'une télévision à écran plat, d'une climatisation et d'un réfrigérateur. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. They did a great job with the COVID restrictions and all the proper cleanings. Regards de luxe, Alfonso Lopez Directeur General, Service et courtoisie exemplaire surtout en période de COVID, Il y a une rigueur et un service très attentionné de tout les employés. This property aims to please vacationing couples with adult-only pools, bars, and a casino, but it’s set within the larger Royalton Riviera Cancun, so guests shouldn’t expect to have an entirely kid-free weekend. Yes, free parking is available to guests. I had a server on Sunday 1/10/2021 who was not friendly or attentive to our needs. Réserver Hideaway At Royalton Riviera Cancun, Puerto Morelos sur Tripadvisor : consultez les 6 534 avis de voyageurs, 7 194 photos, et les meilleures offres pour Hideaway At Royalton Riviera Cancun, classé n°15 sur 40 hôtels à Puerto Morelos et noté 4,5 sur 5 sur Tripadvisor. It was a nice resort that’s 10 mins from the airport. Now £141 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. In reference to the welcome drink upon arrival at our motor lobby, we offer it to every guest and are sorry to hear you apparently did not get one; we already took the necessary measures to refresh our related personnel’s procedures. Y a-t-il de quoi faire de l'exercice dans Hideaway At Royalton Riviera Cancun ? Long version I will just start from the beginning of my arrival to the end. Affichez tous les équipements en chambre. Hideaway At Royalton Riviera Cancun propose-t-il des services d'affaires ? Chambre vraiment spacieuse et restaurant à la carte très bon sauf 1 que je préfère ne pas nommer. See more questions & answers about this hotel from the Tripadvisor community. They agreed and removed the steak. Nous vous remercions nouvellement et sommes impatient de vous revoir parmis nous. Quels sont les équipements disponibles dans les chambres de Hideaway At Royalton Riviera Cancun ? Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Oui je sais, il faut éviter les voyages non essentiel mais croyez moi, mon expérience de voyage s'est très bien déroulée. Nous vous conseillons d'appeler avant pour confirmer les détails. I made reservations with guest services and when I arrived at the steak house I was told by the greeters Leticia and Adriana that they did not have any reservations nor any seats and I would have to wait until someone left to be seated. The Hideaway at Royalton Riviera Cancun is a luxury, adult-only beach resort about a 45-minute drive south of Cancun. Does Hideaway At Royalton Riviera Cancun offer any business services? Dear aneeshap2016, Thank you for your review; we apologize for the inconveniences you, unfortunately, report to have experienced over your stay, and please rest assured that we take very seriously each point you respectively raise; from accusations of racism from one of our team-members knowing that Mexico is basically a proudly ethnically-diverse country. L'Hideaway At Royalton Riviera Cancun rendra votre séjour à Puerto Morelos inoubliable. View Deal. Thank you again for your visit at our Resort and hoping to receive you in the future. Nightly room rates, including all taxes and fees known to our partners, reflect! Recommend to friends we apologize once more and hope you give us chance! Our Diamond club and our safety measures not waste your money At hotel. 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